Trade Members

We love to partner with trade member professionals, storefront, and wholesale distributors like you, beautifully transforming homes or bringing commercial projects to life.  Our Trade Program offers all the personalized service, products, and custom details you need to execute your vision seamlessly.

 

Become a Trade Member

THE PERKS

Sign up to become a Trade Member today!

  • The best prices
  • Tax-exempt purchasing
  • Easy ordering
  • Future dating delivery
  • Special customization options
  • A dedicated Trade Staff team

 

FAQ

Which industries and professions qualify for the Trade Program?

Storefront, wholesale distributor, Interior designers, architects, and other design professionals working on residential or commercial projects who solely use our product to design spaces. Valid professional documentation is needed to be accepted into our Trade Program. Applicants must provide one of the following professional documents to qualify for membership:

– Business License or Reseller ID

– Professional Design Membership (AI, IDI, ASID)

– Interior design certificate (NCIDQ, CCIDC)

 

Does OC Wholesale Company offer White Label Products?

Yes, we can offer our chairs and glassware with out our name on it.  We will remove our name off these products and ship blind shipments to your customer.

 

Special Design a product for your customer?

Yes, please understand this is a special order for you.  We require payment in advance at time of order.  Special orders could take 8 to 10 weeks.

 

Relationship with Aspen Brands?

OC Wholesale Company is the distributor of Aspen Brands Products.

 

Where does Aspen Brands make products?

We have products made in USA, Mexico, Columbia, Indonesia, Vietnam, and China.

 

Can I place a Trade order?

Yes, Trade Members can place via email – submit purchase order to buy@ocwholesalecompany.com. If you need any assistance, please email us at buy@ocwholesalecompany.com.

 

How do I receive pricing or a quote?

To receive a quote, you can:

– Call or email us at buy@ocwholesalecompany.com.

– Call 702 741 70025 or email buy@ocwholesalecompany.com

 

Place Your Order

Trade Members can email us a purchase order to buy@ocwholesalecompany.com.  Our staff will generate an invoice for your review.  Please provide shipping location and if you want to arrange shipping or have us quote shipping cost.

 

How do I schedule a future delivery date?

To schedule a future delivery date, please submit a purchase order.

 

Do you charge tax?

OC Wholesale Company is required to collect sales tax based on the laws and regulations of the state or province indicated in the shipping address. As tax regulations continue to evolve, OC Wholesale Company will continue to monitor state and local tax laws to ensure compliance. If you intend to purchase merchandise for resale, and wish to waive sales tax on your qualifying orders, please provide your tax exempt documentation. All documentation is subject to review, validation and approval at the sole discretion of OC and in accordance with state, local and federal guidelines.

Can I use my Trade discount on everything?

Yes, The Trade discount best pricing for the volume of the purchase at them time.

 

How do I pay for my order?

  • ACH / Money Wire
  • Zelle
  • Credit Card – Processing fee of 4%

 

How long will it take to receive my order?

For standard ground shipments and in-stock items, orders are delivered within 7-10 business days.

OC Wholesale Company will state delivery time at time of invoicing.  Non stock item is usually 8-10 weeks.

 

Can I expedite my order?

Yes, please understand there will be additional shipping cost for this express shipping request.

 

How do I track my order?

You will receive an order and shipping confirmation via email. Your shipping confirmation will include tracking information for the products indicated as shipped. You may also have the tracking number to review the status of your order here.

 

What shipping carrier do you use?

We ship most orders via UPS and Freight Carriers.

 

Do you offer samples?

Yes, you can buy samples and we will credit back on final purchase if there is a price different from sample price to project price (ex. You purchased 1 unit for a sample – your projects was for 36 units.  We will credit back the differences of the sample unit on final invoice).

 

What is your return policy?

We only accept returns for damaged or wrong item shipped.  OC Wholesale Company cannot accept returns for any reason other than manufacturing defects. Please note that you are responsible for all return shipping charges, except in instances where the item you received is incorrect or damaged.
If you would like to process a return, please call email us at buy@ocwholesalecompany.com to request a return slip, and we will provide instructions on where to send your return. Refunds are generally processed within 2 weeks of receiving your returned merchandise. Your refund will be issued as a credit back to the same method of payment used to make the original purchase; shipping and handling fees may apply.

 

 

Can I order merchandise for international delivery?

We are happy to ship your product to your contracted US-based freight forwarder, but are unable to ship product directly to destinations outside US.

Can international Trade professionals apply to the Trade Program?

Yes, any Trade professional outside the US is able to apply to our Trade Program with proper documentation. International clients must have all merchandise shipped to a freight forwarder within the US. Once OC Wholesale Company delivers the merchandise to a freight forwarder, OC Wholesale Company is no longer liable for the merchandise. It is the Trade member’s responsibility to coordinate international delivery from the freight forwarder to the desired shipping location outside the US.

How do I update my account?

Please email buy@ocwholesalecompany.com to update your contact information. Monday – Friday, 10am – 4 pm PT.